FAQ

Q

Which languages are Supported to write a diary?

A

As of now only English. We are working on other languages.

Q

What the cost to use this site?

A

As of now, nothing, it's 100% free.

Q

Privacy of my diary / journal?

A

We maintain 100% privacy with in-build encryption system. The content can be viewed only by the registered user with registered user ID and password and not by any one else including administrator.

Q

Data Responsibility?

A

express2help.com will not be responsible for any kind of content such as editorial, pictures or motion graphics that are uploaded by users. Users will be fully responsible for these contents

Q

Do you have an app for smart phones or tablets?

A

YES. As of now we have only for Android. However, our website is also quite responsive to the smart phone / tablets and it works wonderfully without app also.

Q

Is there any age limit for creating a Diary / Journal?

A

No, there is no age limit to create your own Diary / Journal. In fact parents should encourage children to write their diaries

Q

How much space do I get as a member?

A

As of now unlimited.

Q

How frequently can I write or update my Diary / Journal?

A

You can update the Diary / Journal as frequently as you wish. There is no limitation whatsoever to the frequency of addition and updates you can do.

Q

How can I change the date on my diary / journal entry?

A

You can change the date through dashboard view entries edit

Q

Can I change the font on my diary / journal entry?

A

YES. Through dashboard view entries edit

Q

How can I recover my lost password?

A

You can recover your lost password through "Lost Password" option on Login page

Q

How do I view older entries?

A

You can view all your entries through Dashboards.

Q

Do you have search option to search for old entries?

A

YES, we have very advanced search options, which allow you to search any entry any time

Q

How do - I edit or delete an existing entry in my diary / journal?

A

You can edit / delete the entries through dashboard - view entries - edit / delete

Q

I have not received activation email for my account.

A

Please check your junk mail. If you still don't see it, contact us via contact form through Contact Us with your email address and mobile number that you have used to sign up. We will activate your account as soon as possible

Q

Personal information

A

We only require your name (can be any name), email address and mobile number for registration. Additional information in the profile page is not mandatory and it is up to you to fill it up.

Q

Time on my journal is not my local time?

A

Currently we maintain only Indian Standard Time. We are working to capture other countries / continents time also.

Q

How do I delete my account?

A

We would not like you to delete your account. However, if you insist then you can contact us through Contact Us and we will do the needful and confirm back.

Q

I have a suggestions / comments.

A

You can share your suggestions / comments through our Feedback page on Contact Us.

Q

I do not find answers to my questions

A

No worry. Please contact us through Contact Us page and we will be happy to answer all your questions as soon as possible. Thank you for your co-operation, looking forward to serve you

Q

Why should I write a journal?

A

Because this is the best way to save your memories.